First visit
to Kivi
Before you come
You do not need special climbing equipment for your first visit. Bring simple things that make the visit easier.
Comfortable sportswear
Wear clothes that are easy to move in.
Socks
You need socks if you rent climbing shoes. If you do not have socks, ask at the front desk — you can buy them at Kivi.
Drink
Bring a drink if you want. You can also buy drinks at the front desk.
Choose your first-time check-in method
Before climbing for the first time, every visitor needs to complete check-in and accept the basic safety rules.
When you arrive at Kivi
Enter Kivi
Come inside and go to the front desk area.
Tell us it is your first visit
If nobody is at the front desk, press the call button and we will come to help you.
Finish check-in
Use your account if you already created one, or sign the paper waiver onsite.
Choose pass and rentals
Tell the front desk which pass you need and whether you need rental shoes or rental chalk.
Pay
After check-in and payment, you can get ready to climb.
Take off outdoor shoes
Outdoor shoes should be removed in the front desk area.
Get rental shoes if needed
You can choose rental shoes right away, or go to the changing room first and come back for rental shoes.
Listen to the first-time explanation
Our front desk will explain how climbing works at Kivi. Ask us if anything is unclear.
Before you start climbing
For safety, do these before entering the climbing area.
- Wear socks with rental shoes.
- Remove rings, necklaces, and loose accessories.
- Do not leave bags, bottles, or belongings in the falling zone.
- Stay aware of other climbers and do not walk or climb under someone.
- Ask the front desk if you are unsure what to do.
After climbing
- Return rental shoes to the rental shoe shelf.
- Use disinfectant when returning rental shoes.
- Ask the front desk if you have questions about passes, training, or your next visit.